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Thank You!
One of our team members should be reaching out shortly.
In the Meantime, Check Out Our Recent Reviews:
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Kim Owen (thefarmproject)
4 weeks ago
Allison Simmons
4 weeks ago
John Murphy
2 months ago
Staying at Finger Lakes Rv resort and brought our 1 1/2 yr old Labrastaff there. His 1st experience being boarded. Suffers a little separation anxiety and he spent 2 days with a day in between. He was excited to go the 2nd time. We also had him bathed. The experience was stress free and quick. They were professional and friendly. Definitely reccommend making a reservation because they live up to their reputation.
Dan Morgan
2 months ago
Jeanette Battle
3 months ago
Max loves the club! They love animals and take really could care of them. Wonderful place.
Response from the owner:....and we love Max!
Sam Houseworth
4 months ago
They treat your animal like a guest at the Ritz. I wish I could lodge here and play. Love the daily photo updates. The staff have been repeat & familiar faces for the past 3-4 years, which speaks for itself.
Druanne Martin
4 months ago
Our dogs Teddy & Chloe loved their holiday! While it won't make us feel less sad to leave them for a few days, we know they are being well taken care of!
Neena Ciferri
6 months ago
Enzo loves doggy daycare! We love seeing pictures of him playing with his doggy friends.
Response from the owner:We love having Enzo in daycare!!
Jennifer Hall
7 months ago
Our dogs love Bed and Biscuit! We use them to board our dogs every time we go out of town, and the dogs get super excited when we pull up. We love that they can share a room so they feel more comfortable and that the facility is clean and welcoming for dogs and humans. The staff is also very kind and are excited to see the dogs, even though they only come by once every few months. Thanks for all you do to make our dogs feel welcome and help us relax when we’re out of town.
megan nettleton
8 months ago
My dog loves loves loves the bed and biscuit. I know she is safe, has plenty of love and playtime. It’s such a relief having an excellent place with amazing staff to send her too!
Isaiah
8 months ago
Amazing place and staff!!!
Response from the owner:Thank you so much! We’re so happy to have him as part of our daycare family and are thrilled to hear you’ve had a great experience with our staff. We appreciate you being a part of our community!
terri justice
8 months ago
I was going out of town and was very nervous about boarding my 8 month
old English Bulldog for a few nights. She had been going to daycare" once
a week for several months here so I was less concerned about the facility, (
it's beautiful and super clean) or the staff (she loves them!) but she is my
baby and I was still worried! They sent a detailed item and itinerary that I
could pick from. frozen kongs.a nighttime private walk with a bedtime belly
rub …specialized daytime activities with other friends her age and size and a
pedicure! Her stay was more luxurious than my own! To sum it up.let's be
honest. We don't know what really goes on when we drop our pets off to be
boarded. but when she was picked up… smelling delicious and with polished
toes we were super happy. The following Wednesday (daycare day) she
literally jumped out of the car and dragged me to the back door barking to
get it in! She never does that! Guess she wants another Spa Weekend! I
highly recommend them and so does Molly! And they post pictures of their
day at Camp! 🥰
Response from the owner:Thank you Terri, your words warmed our hearts, it was a pleasure to have Molly in our care for a few days, see you and Molly in Daycare.
Lucy Ku
10 months ago
Willa had the BEST time during her stay here! This place came highly recommended from my coworkers and I can see why.
I’ve never been able to fully tire her out but somehow they managed to do the impossible.
Response from the owner:We’re so happy to hear Willa had an amazing stay with us! We’re thrilled to hear that we could help burn off some of her energy. We truly appreciate your trust in our team.
Cindy Weller
12 months ago
Tyler Richardson
12 months ago
I'm slightly confused about the overwhelmingly positive reviews here. We boarded our dogs here recently for the first time and it was extremely expensive - $140 more expensive than we were quoted on their website. I was told this was because there is a half day boarding fee for them staying the day on Sunday, even though they are not open for pickup until 4 PM on Sundays. You can potentially arrange early pickup on Sundays if you want to pay an extra fee for that as well. Honestly, the whole business model here seems to be getting you to add on more and more fees until you have an outrageous bill. $380 to board two dogs in the same kennel for one weekend was expensive enough for me.
As for the boarding, we had no issues but the whole thing seemed very impersonal. I showed up with my dogs and someone grabbed their leashes and lead them away from me without saying anything. We got not pictures or report of how things went (I believe this is something you have to pay extra for, because of course).
I'll be looking elsewhere because I know there's more reasonable pricing structures in the area.
Response from the owner:We’re truly sorry to hear that your first stay with us felt confusing and impersonal.
We strive to be as transparent as possible with our pricing. Our boarding rates are based on nights stayed, with additional charges applying when a stay extends into an additional day, including Sundays. Because we are not fully open on Sundays, staffing and care are handled differently, which is why a partial-day fee applies. That said, we understand how this can feel frustrating if it wasn’t clear upfront, and we’re sorry that this caused surprise or disappointment.
Regarding check-in, our team’s priority is safely transitioning dogs into the facility, especially during busy arrival times. We regret that this felt abrupt or impersonal, as that is not the experience we aim to provide. While daily photos and detailed report cards are offered as optional add-ons, all boarded dogs receive attentive care, exercise, and monitoring regardless of selected extras.
We understand that pricing and service style vary between facilities, and we respect your decision to seek an option that better fits your expectations. We appreciate your honest feedback, as it helps us identify areas where we can improve communication and the overall experience for future guests.
Kelsey Scott
1 year ago
I've used Bed and Biscuit for two occasions of boarding my dog (4-5 days each). My dog came back happy and clean both times, and tired out from all the fun she had. I really, really appreciate how I get daily pictures of my dog on their Facebook - this is the key reason I chose B&B over other dogsitters available to me. I've recommended this place to others in the past and I'll continue to do so in the future.
Response from the owner:Thank you so much for your review! We absolutely love having Jackie with us during her stays—she’s such a sweetheart and always has so much fun here. We’re so glad you enjoy the daily pictures, and we can’t wait to welcome Jackie back again soon!
Jennifer Whitaker
1 year ago
Response from the owner:Thank you so much for taking the time to leave a review!
Melissa O'Banion
1 year ago
Our dog loves coming to daycare here. The new owners have such attention to detail, and the staff are amazing and take such good care of our dog. Worth every penny! ❤️ Thank you bed and biscuit
Response from the owner:Thank you so much for the kind words! We’re thrilled to hear that your pup loves coming to daycare and that you've noticed the care and attention we put into everything we do. Our team absolutely loves spending time with your dog—it’s our privilege! We truly appreciate your support and look forward to many more tail-wagging days ahead!
Joyce Roberts
1 year ago
David Syracuse
1 year ago
They're flexible and accommodating and took great care of our cat. We will definitely be back!
Response from the owner:Thank you so much for your kind words! We're so happy to hear that you felt comfortable leaving Cheeto with us — he was an absolute sweetheart and a joy to care for. We truly appreciate your trust and look forward to welcoming you both back soon! 🧡
Elan
1 year ago
My friend boarded his french bulldog service animal here and I dropped him off and picked him up for him. The employees are very kind and attentive. Very positive environment in general. Pricing was not too bad for the base package. You can bring your own food for them to feed your dog and some toys. Your dog must be spayed/neutered if you want them to be able to run around with the other dogs. If you are in Ithaca, the drive is only ~10-15 minutes so it isn’t too inconvenient. If I had a dog here I would trust this place for boarding.
Response from the owner:Elan, thank you so much for your kind words and for taking the time to leave a review! We're glad to hear you had a positive experience with us while helping out your friend and their Frenchie. Our team works hard to create a welcoming and attentive environment for all our guests, and it's great to know that came through during your visits.
Ethan Jones
2 years ago
Gonzo absolutely loves Bed and a Biscuit! The staff is incredibly friendly and attentive, making sure he feels right at home. I especially appreciate the regular photo updates they share of Gonzo playing with his furry friends—it gives me peace of mind knowing he's having a blast. It's comforting to know he's in such good hands.
Response from the owner:Thank you so much, Ethan, for your kind words! We absolutely love having Gonzo with us each week—he’s such a well-mannered and joyful pup. He brings great energy to the group and is always so sweet when welcoming new friends. We also love taking and sharing the photos—it’s one of the highlights of our day! We’re so glad they bring you peace of mind. It’s truly a pleasure to have him as part of daycare! 🐶💛
Esteban Porras
2 years ago
Response from the owner:Thank you so much for taking the time to leave a review! 🩷
Shelly Bullock
2 years ago
We recently used Bed and Biscuit while we were out of town for 16 days. Initially, we were very nervous about leaving our dog, Leo, there for such a long time. In the past, he’s only stayed for 3 to 9 days during our visits. Leo is a rescue dog with trust issues, so we are extra cautious. The team at Bed and Biscuit took such great care of Leo! They even went above and beyond by taking a holiday photo of him wearing a Santa hat and a festive beard; how they managed that, we’ll never know! When I picked him up, they gave us the photo along with a treat and toy for Leo. To our surprise, they also gave him a bath and trimmed his nails. This was a huge deal because no one besides us or the vet has ever been able to do that successfully. We are so impressed with the care and attention they provided and feel so fortunate to have Bed and Biscuit in our area. Highly recommend!
Response from the owner:Thank you so much for your kind words! We’re thrilled to hear that Leo had such a great stay with us. Our team loved spending time with him, and we’re so glad you enjoyed the holiday photo, it was such a fun moment!
We’re happy to hear the bath and nail trim were a success too. It’s always our goal to go above and beyond for every pet. Thank you for recommending us, and we can’t wait to see Leo again soon! 🐾❤️
Mark Shores
2 years ago
Bed and Biscuits is just awesome! They have been so accommodating and friendly every time I’m there. My Chocolate Lab June absolutely loves it there. When we pull up in in the morning she can’t get out of the car fast enough. When I pick her up in the evening she is worn out and if you know Labs that’s almost impossible. Especially an 8 month old Lab! I highly recommend Bed and Biscuits of Ithaca.
Response from the owner:Thank you so much, Mark, for taking the time to leave such a wonderful review! 🩷 Our staff lights up the moment Junebug comes through the door—she’s always so excited and ready to play! She’s incredibly smart and constantly surprises us with something new. We’ve also loved watching her grow—it's been such a joy to be part of her journey! - Thanks again for sharing your kind words!
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