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My two dogs were very well cared for. Super easy drop off and pickup. Would give more stars if I could.
We frequently send our dogs here and they always come home happy and tired. Never had a bad experience. Staff are friendly and I can see my dogs are happy when we arrive so they must be treated right!
My Golden Retriever certainly enjoys himself at Bed & Biscuit when I board him there. It shows the way he can't wait to get in the front door of their facility when I drop him off there. He is a high energy, high drive Dog and they take good care of him. He was on antibiotics and needed a skin treatment daily the last time he stayed there and the staff did a great job with that as well. The hot spot area looked well on it's way to healing when I picked him up.
Max loves the club! They love animals and take really could care of them. Wonderful place.
Response from the owner: ....and we love Max!
I wouldn't leave my dogs anywhere else. We've used B&B for years with many dogs, and every one of them has loved Bed and Biscuit. I have complete confidence that when we leave a pet there, the pet will be safe and happy!
Response from the owner: Sarah,Thank you for such a kind review. We love taking care of Beacon and Luigi! They are such great animals and we look forward to seeing them in the future!
Bed and Biscuit was a great place for my dog! He did daycare, as well as occasional boarding, and the staff are wonderful! They do a great job of supervising dogs in daycare, communicating about and addressing any behavioral concerns that come up, and are patient with questions. My dog was always happy to get there and play with other dogs and I was happy knowing he would be well taken care of.
Response from the owner: Evvie,Thank you very much for the 5 star review! We have loved caring for Valentine and he will surely be missed! Hopefully, you'll bring him to visit in the future! We wish you all the best and again, we thank you for allowing us to be a part of Valentine's care!
Five star facility and service. We boarded our two dogs for the weekend and had a marvelous experience. The dogs are both rescues so we worry about kenneling them, but the care and kindness they received was extraordinary—right down to the daily (twice in one day) email reports. We are so very grateful and highly recommend the kennel to anyone looking for a home away from home for their pets.
Response from the owner: Kate,We are so happy to hear you had a great experience at our facility! Lulah and Pearl were such a pleasure to have. Thank you for trusting us to care for your sweet girls and we appreciate the high recommendation! We look forward to caring for them again in the future!
What a wonderful experience for our pet. First time not leave our dog with family and she had a wonderful time. Staff was excellent and took care of her.
Response from the owner: Carol,Thank you for trusting us with Marlo, she is the sweetest girl! We take pride in our care of the animals and always love hearing we have another satisfied customer! We look forward to caring for Marlo again in the future!
6/2024 Update: We continue to be so impressed by the wonderful services, care, and attention the staff at Bed and Biscuit give our pups. The new owners seem to the the needs of the dogs above all else — and the fact that so many of the former staff have stayed on board gives us great comfort. Both our pups have "special needs," and we have no concern they receive the home cooked diet we provide, as well as their medications and supplements. As with previous dogs, the two we have now come home happy and content.We couldn't be more thrilled with Bed and Biscuit. All of our dogs have boarded there — they come home happy and content. Our current pooch is also a regular day care participant. To say he's excited to arrive each week is an understatement — he's ecstatic! Lazslo and Giselle run a great place.
Response from the owner: Jane,We absolutely love caring for Yoshi and Ecie! They are wonderful dogs and never give us any issue! We are so happy to hear you have had a great experience in the past, and that that experience has continued with the change in ownership. As always, we look forward to caring for Yoshi and Ecie in the future!
We’ve been leaving our senior dog with Bed and Biscuit when we travel for the past three years. The staff is great, and our dog seems content every time we pick her up. With past boarding experiences elsewhere, our dog has come back stressed out and with an upset stomach, but she’s always happy and healthy when we pick her up from B&B. Grateful that we can trust them to take such great care of our pup.
Response from the owner: Christina,We are happy to hear that you have had a great experience at our facility. Mabel is a sweet, old gal and we are honored that you have trusted us with her care. We look forward to caring for Mabel in the future!
Clean cat friendly area with supportive staff.
Response from the owner: Sharon,Thank you for your kind review! We love Cosmo, he is such a great kitty and we love caring for him! We look forward to his visits in the future!
It is never easy to leave a pet with someone else let alone strangers. It is doubly anxiety provoking when you have to leave your pet in an emergency situation and in a new city. When faced with such a situation last week, all we could do is look on line and hope that the high reviews that The Bed and Biscuit had received were genuine. I can’t express how relieved I was to discover the gem that The Bed and Biscuit is. My pup came back happy, not stressed, and I could swear cleaner and brushed. The Bed and Breakfast is run by genuinely nice people who love dogs. They offer a wide range of options from day, to short stay, to long stay with bonus packages of entertainment for your pet. I wholeheartedly recommend giving them a try. I know we feel much more calm knowing that our dog will always be well received and happy to go there. It’s always necessary to have a boarding facility at the ready for your pet because you just never know when you’ll need one. Thank you for the great experience!
Response from the owner: Maria Rebeca,We are so happy to hear you had a positive experience at our facility. Sky is such a sweet girl and gave us no trouble at all! We look forward to a future visit from Sky!
I'll never feel guilty about boarding my dog again. She comes home happy and exhausted!Edit: I know there are now new owners, but it appears to have been a seamless transition.(April, '24). No issues. They continue to keep posting the Facebook pics, and Allie sleeps for two days after I pick her up. Well done! (This is one of their photos - tell me she's not happy!)
Response from the owner: Thank you Todd, we hope to see you and Allie again soon.
we love how much bed and biscuit cares about our pup! wouldn't bring him anywhere else for boarding and daycare.
Response from the owner: Thank you Lauren, We love caring for Milo!
Response from the owner: Thank you April or the five star review. Stella Wren is always a pleasure to see.
Response from the owner: Thank you Jane, We look forward to caring for Pumpkin in the future.
Our dog loves to go to Bed and Biscuit, where the personnel knows her by name, and are always happy to take care of her when we are away. The staff is very kind, knowledgeable and dedicated. The facility is spacious and each dog has customized attention and service.
Response from the owner: Thank you Chloe, Sophie is a pleasure to look after. We look forward to seeing you both in the future.
The best for daycare and boarding. Staff genuinely care about your pet and go the extra mile. Fully trust the staff with my dog!
Response from the owner: Dana,We have enjoyed taking care of Dune and will miss you both very much! Even though he had his mischievous moments, his cuteness made up for it! We wish you the best in your future endeavors and if you are in the area and need boarding, we would love for you to consider us! From all of us at Bed and Biscuit, Thank you and we appreciate you allowing us to care for Dune!
The best pet service, management, and employees. I had emergency from the military on the day of new year’s eve. With the limited time, my dog and I got the best service from the employees and the owner.
Response from the owner: Ryan,We understand everyone has emergencies come up and we are happy we were able to accommodate! Bradley was so well behaved and we loved caring for him! We hope to see him in the future!
Our dog aways seems happy to go there, and happy to come home. He seems to enjoy the other dogs. I wish we could afford for him to go one day every week!
Response from the owner: Jamie,Reggie is a good boy and we would love for him to come once a week, maybe in the future! We look forward to seeing you again!
Kennedy was very thrilled, thank you!
Response from the owner: Matthew, We thank you for the great review and we loved caring for Kennedy! Hope to see you soon!
Excellent service! Staff clearly love dogs and take wonderful care of them. My pups were very happy and very well cared for. I would leave them here again with no reservations
Response from the owner: C Nelson Hoy,Thank you for giving us a 5 star review! We look forward to caring for your pups in the future!
Sky loves the Bed and Biscuit!
Response from the owner: Hey Joe,Thank you for the glowing review! We absolutely love having Sky in day care and look forward to seeing her again soon!
Twenty-one years caring for beloved dogs & cats, thank you, Lazlo & Gizelle Wallenstein, and staff!All our multi-week boarding experiences with you filled us with peace of mind. We’re forever grateful.
Response from the owner: Thank you for your feedback, we are appreciating it.
Response from the owner: Thank you!
I have been using Bed and Biscuit for a number of years for boarding. We recently had to be in NYC for a couple weeks and we boarded our Aussie Shepherd, Scarlett. They had constantly posted photos of Scarlett outside running around and having fun, so I knew they were keeping her busy and happy.When we returned and went to pick her up, she looked great (even her nails were cut!), happy and relaxed. I so appreciated Bed and Biscuit taking great care of my girl!And the best thing, is they are literally 5 minutes from my house!Thanks to everyone on staff for doing a wonderful job!Lisa MacLeod
Response from the owner: You are very welcome Lisa, it was a pleasure to have Scarlett with us for the past two weeks.
Response from the owner: Katelyn, Thank you for the 5 star review! We love Arya and look forward to caring for her in the future!
I boarded my 7th month old kitten for the first time and felt guilty for having to do it…should have never worried! Rousseau got great care and looked wonderful when I returned. Thanks for providing a professional, caring environment for my feisty feline!!
Response from the owner: You are welcome Martha, we hope to see you and Rousseau soon.
When we picked our dogs up after two weeks at Bed and Biscuit they were happy and healthy, not stressed in any way. Their medication had been given correctly. All our requests regarding their care were honored. An excellent place; we will bring our dogs there whenever we are away from home.Update: we have now boarded our dogs 3 times at Bed and Biscuit (10 days stay each time) and are thoroughly happy with this place in every way. The staff are caring, concerned and love animals. Our beloved dogs have been beautifully cared for. A definite 5 stars.
Response from the owner: Thank you for your feedback, we hope to see you and the frenchies soon.
We were very happy with the care our pets received during their stay. Check in and check out was painless, as was the online booking process. One of our dogs is the nervous type, and they let me take her back to her room when she was resisting the handoff. It's worth the extra expense when compared with other local boarding facilities.
Response from the owner: Thank you Ben for your feedback, we hope to see you and the pups soon.
Bête had a good experience at Bed and Biscuit. Bête will be returning soon for a longer stay. We are especially grateful that the staff paid close attention to her strict medical protocol.
Response from the owner: Thank you Caroline for your feedback, Bete was a good girl and we are happy you will bring her back.
Second time dropping off our doggie. Good staff and good place.
Response from the owner: It was nice to see Logan again this morning, don't worry for a minute, he will be fine for few days with us.
Cody loves staying at Bed and Biscuit! Friendly staff, great outdoor space and streamlined reservations system
Response from the owner: Thank you for your feedback, it means a lot to us.
We leave our two dogs and cat here when we go out of town. They are always well cared for with attention to detail. The facilities are clean and the staff seem kind and caring. I like that the dogs have their own door to the outside.
Response from the owner: Thank you Craig, it was a pleasure to watch after your pets while you were traveling.
Excellent care and my dog w didn’t want to leave!
Response from the owner: Thank you so much for your feedback. Tucker was a real gentleman.
We have boarded 2 dogs here the past 7 yrs. & they got excellent care
Response from the owner: Thank you for your feedback, it means a lot to us.
Our black Lab loves everyone at Bed and Biscuit and they love her. She especially loves the homemade treat for the ride home. We have been using Bed and Biscuit for the past 3 years and we are very pleased with their service and we highly recommend it.
Response from the owner: Thank you for your feedback, it means a lot to us.
Response from the owner: Thank you for your feedback!
The staff at Bed and Biscuit are extremely professional and reliable. My dog loves going there and I can relax knowing she is in good hands.
Response from the owner: Thank you for your feedback, it was a pleasure to have Sadie in our care. We hope to see you both soon.
Our kitten was very happy and well-cared for in two weeks of boarding while we were in Europe, and everyone was fantastic.
Response from the owner: Thank you for your feedback, it took about 2 days for Ching Chu to warm up to us, but after that he was a sweetheart, bring him back anytime.
They take good care of my dog always
Response from the owner: Thank you for your feedback.
Our dog is anxious and wary of new people but he loves the staff at Bed & Biscut. It’s so great to see photos of him having fun while we’re gone.
Response from the owner: Thank you, we appreciate your feedback.
Thank you Bed N Biscuit of Ithaca for taking such great care of our puppy. Staff was wonderful and very responsive to emails/questions. The pictures showed how much he enjoyed the stay/pampering. We picked up one happy pup.
Response from the owner: Thank you Laurie, Animosh was a very good boy, he enjoyed his playtime with his new friends.
Response from the owner: I don't know who you are, I don't know if we ever serviced you, it would be nice to know what made you decide to give us a one star rating.
Response from the owner: Thank you for your feedback, we really appreciate it.
It is always hard to leave our dog, but I never worry when she is at Bed and Biscuit. She has stayed multiple times, from a few days to over a week, and she is always well taken care of. Gizella's good-bye treats are the best!
Response from the owner: Thank you for your feedback, we hope to see you again soon.
They took care of our beagle very well. You can tell for sure that they love dogs from the bottom of their heart.
Response from the owner: Thank you Jeremy, Drax was a very good boy, bring him back anytime.
My dog was incredibly pampered while at the Bed and Biscuit. I am grateful for the loving and care she received there.
Response from the owner: Thank you, it was a pleasure to take care of Ginger while you were traveling.
Our dog can't wait to get to Bed & Biscuit when we take him there, and he's always happy and healthy when we pick him up. I appreciate the flexibility - sometimes we're not sure when we'll get home after a trip, and B&B always accommodates us.
Response from the owner: Thank you for your feedback and the opportunity to take care of your pup while you are traveling.
Beth came home exhausted and happy. I could tell she ate well, as her weight was the same. She loves Shane, and playing with all the dogs. We go to day care and we've boarded. They take care to ensure my Beth gets her Kong with her special prescription wet food, and are professional with drop offs and pick ups that cause the least stress on Beth. Their facilities are clean and tidy. I know Beth is safe and secure when she is there. And since you choose a play package, I know she's getting lots of play time!
Response from the owner: Hello Kathleen, it's nice to hear Beth is enjoying her stay at Bed and Biscuit, that is the best compliment we could wish for.
