Tours
Would you like to schedule a tour?
All reservations and account management are handled through our secure Client Portal, designed to make caring for your pet simple and seamless.
Tours are expected to take no longer than 30 minutes.
To ensure a smooth and personalized visit, please follow the steps below:
How Do I Schedule a Tour?
1. Create a Customer Profile
Begin by registering through our Client Portal to create your account.
2. Submit Your Pet’s Information
Fill out your pet’s profile, including breed, age, temperament, and any health considerations.
3. Contact Our Team to Schedule Your Tour
Once your account is complete, reach out to our staff to coordinate a date and time that works for you.
4. Optional Meet & Greet
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In a Hurry? Call us for fastest Service -(607) 277 - 2126
Our friendly team is here to help! We’re happy to assist and look forward to connecting with you!
Lobby Hours
OVERNIGHT LODGING:
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Mon – Fri: 8:00 – 9:00 AM 4:30 – 6:00 PM
Saturday: 8:00 – 9:00 AM
Sunday: 4:00 – 5:00 PM
DOG DAYCARE:
- Mon – Fri: 7:00 – 9:00 AM 4:30 – 6:00 PM
LOBBY CLOSED ON:
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Easter Day
Memorial Day
Independence Day
Labor Day
Thanksgiving (Thur. & Fri.)
Christmas Day
New Year’s Day
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